MuniciPay – Key Feature Update (January 2026)

Key Feature Update

To strengthen security and better protect consumer accounts and personal information, a new password expiration policy will be implemented for the Consumer (MuniciPay) users.

Overview

Password Reset Every 90 Days

• Consumer users with a MuniciPay login will be required to reset their password every 90 days.
• The 90-day period begins from the consumer's initial login
• Once the password expires, the user will be prompted to create a new password before accessing their account.

Who is impacted

• All consumers with an active MuniciPay login

This enhancement is part of our ongoing efforts to maintain strong security standards and safeguard consumer data.